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Online Account Services

 To make changes to your OG&E Electric Service account online, please visit our online site:

By Phone

To contact us by phone, please use the following numbers: 

Emergencies/Report an Outage

    • Available 24/7 including holidays
    • Toll Free: 800.522.6870
    • Oklahoma City Locals: 405.272.9595

Products

  • Product information about Average Billing,  Time-of Use and more
  • Toll Free: 800.842.3850
  • 8 a.m. to 5 p.m. Monday – Friday

Automated Product Information Line

  • Get information about OG&E products
  • Toll Free: 877.OGE.INFO (643.4636)
  • 8 a.m. to 5 p.m. Monday – Friday

 

SmartHours Information

  • Get answers and information regarding the SmartHours program.
  • Toll Free: 877-898-3834
  • 7 a.m.to 6 p.m. Monday - Friday

General Customer Service

  • Bill information, payment arrangements, start/stop/transfer service
  • Toll Free: 800.272.9741
  • Oklahoma City Locals: 405.272.9741
  • Email: custcaredept@oge.com
  • 8 a.m. to 5 p.m. Monday – Friday

Business Advantage Group

  • Customer service dedicated to our business customers
  • Toll Free: 888.988.9747
  • Email: businessadvantage@oge.com
  • 8 a.m. to 5 p.m. Monday – Friday

Before You Dig

  • Call to locate underground utility lines:
  • Oklahoma City Locals: 811 or 405.840.5032
  • Toll Free Outside Oklahoma City: 811 or 800.522.6543
  • Toll Free in Arkansas: 811 or 800.482.8998
  • 8 a.m. to 5 p.m. Monday – Friday

 

    Corporate Information

    • 405.553.3000

 

By Mail

To contact us by mail, please use the following addresses:

Payment Address

  • OG&E
  • PO Box 24990
  • Oklahoma City, OK 73124-0990

Business Address:

  • OGE Energy Corp
  • OG&E Electric Services
  • PO Box 321
  • Oklahoma City, OK 73101-0321
  • Please do NOT send payments to this address
 

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