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  • Disconnect Policy
    Understand the terms under which service can be disconnected, situations in which disconnection may be delayed, reconnection fees and the steps you can take to dispute your bill.

 Your “Safety Net” Notification 

 

  

Third Party Notification Plan
OG&E's "Third Party Notification" allows any residential customer to designate a "third party" (A relative, friend, neighbor, social worker, etc.) to receive a copy of any cut off notices OG&E must send because of nonpayment of electric bills. This plan can provide the customer with peace of mind in the knowledge that there is someone else who will be notified if bill payment problems exist. The third party is not obligated to pay any past-due bills.
 

Contact our Customer Service department from 8 a.m. to 5 p.m. Monday through Friday at 405.272.9741 if you are in OKC.  For customers outside OKC, call 800.272.9741.

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