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Popular Help Topics

Get details about some of our most commonly searched topics.

What makes up my energy bill?
How do I find my activation code and set up my online account?
How do I update my account information and manage my enrollments?
Why is my bill high?
When is my bill due and how do I know if my bill is past-due?
I need help with my bill. Is there assistance available?
All Topics

Get answers to frequently asked questions.

Billing & Payment Options

Learn about our online billing options and enroll in Paperless Billing or Auto Pay.
Stop/Start/Transfer Service

If you’re new to our service area, need to stop service or are moving, you can set up or change your account with a few simple steps.
Understanding My Bill

Quick and easy answers to common bill questions, how to read your bill, meter readings and more.
Pricing Options

We have programs, pricing options and more so you can choose what’s best for you. Learn more about Average Monthly Billing, SmartHours and Guaranteed Flat Billing.
Outages

Learn about reporting and monitoring outages in your area, how to report street light outages and what to expect when there’s an outage.
Renewables

How you can benefit from OG&E Solar and Wind Power, and other renewable options.
Vegetation Management

Learn about how OG&E maintains our lines to deliver safe and reliable electricity to customers.
myOGEalerts

Manage your preferences, learn about outage alerts and explore more notification options.
Construction Services

Common Project Initiation Application questions and OG&E construction standards.
More Support

Can’t find an answer to your question? Submit a Contact Us form.

Contact OG&E Customer Support

We are happy to assist you in any way possible.

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Helpful Information for our Customers

Check out these resources:

Oklahoma Customer Guide

Arkansas Customer Guide

Disconnection Policy (OK customers)

Electrical Safety Brochure

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