Outage Support
Child looking out of the window during a storm
Staying Safe
Power outages can raise hazards you don't expect.
Accessing Equipment

As we work to restore power, it may be necessary to enter your yard or the area around your home to access our electrical equipment. Please ensure our crews have access and any animals are secured. 

Power line that has fallen down on a neighborhood road

Stay Away from Downed Lines

Downed power lines could be live, so always stay away. If a person or object is in contact with a power line, keep your distance—the electric current could flow through you. If your vehicle is in contact with a power line, stay inside the car and warn others stay away. Call 911 immediately in either of these situations.
Family working at their kitchen table during a storm

Stay Cool During Summer Outages

If you lose power during hot weather, close curtains and blinds on the sunny side of your home. Wear lightweight, light-colored, loose clothing to reflect heat and sunlight. Stay hydrated by drinking plenty of fluids and choose foods high in water content like fruits, salads and soups. Bathe in lukewarm water as water pulls heat away from the body. 

warm-stations-Woman and little girl reading a book

Warming Stations

Each winter, we partner with local libraries, shopping centers, senior centers, churches and other locations throughout our service area to open Warming Stations, which provide residents with a warm place to escape the cold. 

OG&E Warming Stations

Pricing options chart for electric vehicle owners comparing rates. Variable Peak Pricing, Time-of-Use, and Electric Vehicle Time-of-Use.

Report Your Outage

If your power goes out, you can either submit a report online, call 405-272-9595 (OKC) or 800-522-6870 (all other areas), or text OUT to 32001—if you’re signed up for myOGEalerts.

Close up of gentleman searching on his laptop for his OGE alerts

Sign Up for myOGEalerts

With myOGEalerts, you can receive text, phone or email alerts to stay informed and report outages. You can also receive outage notifications, restoration updates, and restoration confirmation.

Check Our Outage Map

When outages occur that affect 50 or more customers, our System Watch Map provides real-time outage data, including the outage area and the number of customers affected.

Couple on their porch taking a look at upcoming weather conditions

Let's All Stay Safe

When an outage occurs, our primary focus is to clear and secure all known hazards like downed poles and energized lines. As our crew members work, please honor their safety and yours by not approaching them; ensure children and pets stay indoors and maintain safe distances. 

Related to Outage Support
Stormy clouds rolling in over a neighborhood home
Before the Outage
Outages can be surprising, so knowing how to stay safe and prepared is important. Don't be caught without essential supplies or rush to prepare at the last minute.
OG&E Member looking up at the debris after a storm.
Following Restoration
We follow a specific plan to restore electric service, starting with safety.
Tree at an OG&E plant that’s been preserved and protected
Vegetation Management
Trees that grow into OG&E power lines can cause outages, create safety hazards and drain electricity off the electrical system.