Financial Assistance
Financial Assistance When You Need It
If you suddenly find yourself unable to pay a bill, we’re pleased to offer alternate payment arrangements for those that qualify.
From time to time some customers can have a difficult time with their financial situation. We understand that and work with customers every day with balances of the electric bill. If you suddenly find yourself unable to pay a bill, we’re pleased to offer alternate payment arrangements for those that qualify.
To avoid a cut-off, be sure to contact us by phone beforehand and request a deferred payment agreement. Please contact Customer Service from 8 a.m. to 5 p.m. weekdays at 405-272-9741 (Oklahoma City) or 800-272-9741 (all other areas).
OG&E's Weatherization Program
See OG&E customers discuss how the free weatherization program for low and fixed income customers has helped them.
Resources
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In Your Community
Our community service programs offer a helping hand to those who need us most.
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Find out how you can use energy more wisely.
Learn how a few simple changes can save energy and money. Get a free Custom Energy Report today!
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Salvation Army of Central Oklahoma
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OG&E's Disconnection Policy
Take a moment to understand the terms under which service can be disconnected, situations in which disconnection may be delayed, reconnection fees and the steps you can take to dispute your bill.