SmartHours

End of SmartHours Season

The 2019 SmartHours season ends Monday, September 30. Customers won’t be receiving daily price notifications via email, phone or text until the next season, starting June 1, 2020, when SmartHours prices begin again.

Have a SmartTemp Thermostat?

Now, as we move into cooler months and winter rates (non-SmartHours-season rates), it’s time to set your SmartTemp Thermostat for the season. On the day your October billing cycle begins, your thermostat will recognize a price increase from 5₵ per kWh (the off-peak SmartHours price you have been enjoying) to 9₵ per kWh (the standard winter price*).This price increase may signal your thermostat to switch into “Conservation Mode” and a light may appear. This is a normal procedure for your thermostat and how it helps you save money and energy during those hot summer months. Please note that the light and Conservation Mode may appear each month until next spring.

If you have an Energate SmartTemp Thermostat, set it to the “Max Comfort” mode until springtime.This will override and ignore all incoming price signals. Click here to watch a short instructional video about how to do this.

Of course, by June 1, 2020 you will want to reset your SmartTemp to its previous setting. We’ll send you a reminder to do so before SmartHours 2020 begins!

Changing your Price Notifications

If you'd like to adjust your SmartHours notification preferences, please contact the OG&E SmartHours call center at 877-898-3834 (M - F, 8 a.m. - 5 p.m.) or you can visit oge.com/alerts.

Please contact us at 877-898-3834 with any other questions you have. Thanks very much for your participation in the SmartHours program!

Sincerely,

Your friends at OG&E

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